Service Process
01
Requirement Communication and Confirmation
Customer Inquiry: Customers submit requirements via phone, email, online platform, or on-site visit.
02
Technical Proposal and Quotation
Provide free samples according to customer requirements;
Quotation: Provide a quotation sheet based on raw material costs, process difficulty, order quantity, etc. (including unit price, delivery time, payment method, etc.); sign the contract.
03
Production and Quality Control
Arrange production plan after order confirmation, notify customer of estimated completion time. Arrange production; quality inspection.
04
Logistics and Delivery
Logistics arrangement: factory delivery or customer-designated logistics, provide freight tracking number.
Arrival Acceptance: Customer confirms quantity and quality upon receipt.
05
After-sales Service
Complaint Handling: Provide return, exchange, or compensation solutions if there are quality issues.
Get Industry Solutions Online
If you have any product-related questions, feel free to contact us!
Add WeChat
